Job Aids
Brochure: Arc Request Forms: A quick reference for homeowners.
This brochure is designed to accompany an eLearning course. The purpose of the brochure is to increase the amount of completed architectural request forms submitted by homeowners. This job aid answers common questions asked by homeowners, in clear, and easy-to-read print. It will be stapled to the ARC form and given to all homeowners.
Tool used: Canva
Infographic: What is the ARC PROCESS?
This job aid answers common questions asked by homeowners about the architectural review process. It clearly defines the 4 step process and is formatted for ease of use. This will decrease homeowner questions as they wait to hear back from the ARC committee, and aligns with the eLearning course posted on the HOA website. The process is clear, the icons help define each step, and a brief explanation is provided.
Tool used: Canva
The Four C's of Onboarding
This job aid clearly defines the Four C's of Onboarding. The use of color contrasts between text and background colors. This ensures the legibility of the text, which helps convey the message. The icons, consistent font, and structure provide ease of use.
Tool Used: Venngage
Six Steps to Provide Constructive Performance Feedback
This infographic is clearly organized and lays out six sequential steps to follow when providing constructive performance feedback. A cohesive color scheme was used that contains relatable photos and an embedded video clip that can be accessed to give the learner more information.
Tool Used: Venngage